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Questions about Lunio, trouble with setup, or something that doesn't work the way it should: write to us.
Email ushello@carlomaryska.comWe usually reply within a few business days.
Quick answers
Lunio doesn't open when I tap a blocked app
Gentle Pause uses a Shortcuts automation that you set up yourself. Open Settings → Shortcuts setup in Lunio and go through it again, then check that the automation is still there in Apple's Shortcuts app.
My sleep doesn't show up in Insights
Lunio reads Sleep Analysis from Apple Health. Make sure you allowed access (Health app → Sharing → Apps → Lunio) and that your iPhone, Apple Watch or sleep tracker actually writes sleep data into Health.
What does Hardcore mode do?
Hardcore adds extra on-device restrictions during your sleep window, like blocking app uninstalls and changes to the date and time, so there's no quick way around the block. You'll find it in Settings → Stay locked.
How do I cancel my subscription?
Subscriptions are handled by Apple. Open iOS Settings, tap your name, then Subscriptions and choose Lunio. Deleting the app doesn't cancel the subscription.
How do I delete my data?
Use Delete account in Lunio's Settings. It clears Lunio data on this device and deletes the records synced to your private iCloud. More in the Privacy Policy.